Report Delivery Policy

US report guarantee

If your report doesn't arrive or contains an error, we fix it or refund you.

Email support@starmanifest.com with your order reference and what needs correcting. For non-delivery, contact us after the delivery window shown at checkout. Approved refunds return through Razorpay to the original payment method under the existing refund-processing timeline. The guarantee does not change delivery times or express prices and does not guarantee astrological outcomes.

Effective date: 10 October 2026

1. Digital delivery only

Website astrology reports are personalised PDF files delivered to the email address entered at checkout. There is no physical shipping, courier fee or cash on delivery. The optional mobile number is used for payment prefill or order support and is not a substitute for the delivery email.

2. Acknowledgement and delivery timeline

After Razorpay confirms a captured payment, StarManifest queues an acknowledgement email with the order reference. Your report is then prepared and the finished PDF is sent to the same email address. For India reports, standard delivery is within 24 hours of confirmed payment. On the global storefront, focused reports ($10/$12/$14) have 24-hour standard delivery or 6-hour express delivery for an additional $2. Life Blueprint ($30) has 24-hour standard delivery or 6-hour express delivery for an additional $5. Three-Perspective Reading ($99), personally reviewed by three separate practitioners, has 48-hour standard delivery or 12-hour express delivery for an additional $10. The selected delivery option and full total are shown before payment; both options include the same complete report.

The selected delivery period begins only after payment is successfully captured and matched to the website order. A pending, failed or disputed payment does not start report fulfilment. An unpaid checkout closes after 24 hours; start a fresh order instead of attempting to pay an expired checkout.

3. Private order tracking

The acknowledgement contains a private status link. The link includes a secret browser fragment that is not part of normal server request logs; do not share it publicly. Keep the order reference when contacting support.

4. If the report does not arrive

Check the spam, junk, promotions and updates folders for mail from StarManifest.
Confirm that the email entered at checkout is correct.
If your selected delivery window has passed (as shown for your report at checkout), email support@starmanifest.com with the order reference. Do not include an OTP, PIN or payment credential.

We will check payment, generation and email-provider status and will resend, correct or refund the order as described in our Cancellation & Refund Policy.

5. Privacy and file handling

The report can contain personal birth-chart information. Keep the email and attachment private. Website order details and generated files are encrypted at rest and shared with service providers only as needed to process payment, calculate the report and send the email. The encrypted birth inputs and PDF are automatically deleted from our website service 30 days after payment, so request any redelivery within that period. See our Privacy Policy.