Urgent or emergency situations
StarManifest and its experts are not emergency services. If anyone is in immediate danger, contact local emergency services or a qualified crisis, medical or law-enforcement provider now.
Do not rely on a wellness, relationship or astrology consultation for medical diagnosis, mental-health crisis care, legal advice, financial decisions or protection from imminent harm.
Free helplines in India
- Emergency services — 112. Police, fire, ambulance.
- Tele-MANAS — 14416 or 1800-891-4416. The Government of India's free 24x7 mental-health support line, available in multiple languages.
- KIRAN — 1800-599-0019. Ministry of Social Justice and Empowerment, free 24x7 mental-health rehabilitation helpline.
- Women's helpline — 181. Childline — 1098.
If you are outside India, contact your local emergency number or a national crisis line. These services are independent of StarManifest and are free to call.
You're in control during every consultation
- You can end a session and report conduct that feels threatening, sexual, discriminatory, coercive or deceptive.
- Do not share OTPs, passwords, full card details or remote-device access with an expert.
- Experts should not guarantee outcomes, pressure you into off-platform payments or claim professional credentials they do not hold.
- Respect the other person. Abuse or inappropriate behaviour can lead to account restrictions and legal action.
- Do not record a private call without all consent required by law and the app.
Protect your privacy
Share only the birth, relationship or life details needed for your question. Use the app's messaging and masked calling flows instead of exchanging personal phone numbers. Review device microphone, camera, notification and location permissions regularly.
Public live-session comments can be seen by other viewers. Private chat and call content is limited to the participants and authorised safety or support review where permitted by policy and law.
Payments and refunds
Recharge and pay only through StarManifest's checkout. The wallet and transaction history are your source of truth for amounts credited, taxes, session usage and refunds. Never send money directly to an expert for a StarManifest service.
If a payment appears duplicated, a session did not connect, or usage looks wrong, open a support ticket promptly and include the transaction or booking reference.
If something doesn't feel right, tell us
- Use Report or Block in the relevant profile, session or conversation when available.
- Open Support in the app and choose the subject that best describes the issue.
- For a formal unresolved complaint, contact our grievance officer.
Email: support@starmanifest.com
Include your account phone or email, booking reference and a concise description. Never send an OTP or payment credential.